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Frequently Asked Questions
How often should I get my septic tank cleaned?
That answer depends on how big your tank is, how many people live in your house, and how much water you tend to use. In Georgia, septic tank cleaning is recommended every three to five years (unless you run the risk of flooding the tank before that).
How do I know if I have a septic tank?
If you have bought a home and are not sure if you have a septic tank, you can do two things. First, you can call your local Environmental Health Department or second, watch to see if you have a sewer bill. If you are not paying a sewer bill, chances are you have a septic system.
Is it okay to build on top of my septic tank?
No. You’ll need access to the septic tank, which means you should not build anything on top of it.
Is it okay to build on top of my drain or leach field?
No. The only thing that should be on your drain field is grass. In fact, you should be careful not to drive over the drain field in order to prevent compacting the soil, which will interfere with the ability for water to drain into the soil and cause problems. Do not grow anything other than grass on your drain field.
How can I take care of my septic system?
Here are a few things you can do to avoid emergency situations and the need for repairs:
- Conserve water to reduce the amount of waste water that needs to be treated and disposed of. Also, you can flood your septic tank and cause line blockages.
- Quickly repair all leaking faucets and toilets.
- Only biological waste should be flushed down the drain. DO NOT FLUSH: kitchen scraps (compost kitchen scraps instead or throw them in your trash); feminine hygiene products (pantyliners, tampons, pads); diapers and diaper wipes; paper towels; condoms; cigarette butts; grease and oil; anything toxic (paint thinner, paint, auto fluids, etc.). If you’re not sure, you probably shouldn’t flush it down the drain.
- Divert all rain spouts and surface water away from the tank and drain fields.
- Have your septic tank pumped and cleaned regularly and have it checked for leaks and cracks.
- Keep the septic tank cover accessible for inspection.
- Don’t dig in your drain field or build over your entire septic tank.
When are you available?
We’re ready 24 hours a day, 7 days a week. We can usually provide same-day service for calls. We’re ready to respond to your emergency quickly and efficiently.
What are your payment options?
We accept cash, check, MasterCard, and Visa.
A Pump Away
218 Cook Road
Covington, GA 30012